Education FAQs

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We know lots of our student members have questions regarding exams, assessments and Unversity studies due to the affects of COVID-19. We have summarised some of the most frequently asked questions below. If you have a query outside of this, you can watch our 'Ask An Officer: Education' Facebook Live where we covered more questions, or email us directly at 


Will I get an automatic extension to my assessment deadline because of COVID-19?

Extensions to submission deadlines will be applied automatically where necessary for some assessments. In addition, for individual students who are still unable to meet the deadline due to COVID-19 issues, you should apply for an EC2 extension via the Student Helpzone (01242 714444 or


Why has my assessment deadline changed?

If all the students registered on the module are likely to be adversely affected by COVID-19 (for example, if students were originally expected to complete group work that has now been changed to an individual, online assessment), the submission deadline will have been adjusted.


I can’t complete my assessment because it requires specialist equipment that I can no longer access due to social distancing; what happens now?

If this is the case, students may be able to work towards an alternative assessment brief where possible. For a small number of cases where this isn’t possible, assessment deadlines will be delayed until the equipment is accessible again.


When will alternative assessment briefs or new assessment submission deadlines be available?

Module Tutors will publish alternative assessment briefs on Moodle by the end of March 2020. This is to allow time for the alternative assessment brief to be written and approved by an external examiner.


I can’t complete my major project or dissertation now because I cannot do the research/project due to social distancing; what do I do now?

If this is the case, you should speak to your dissertation/major project supervisor. They will be able to work with you to create an alternative assessment brief and support your application for extenuating circumstances (EC2) if necessary.


How do I know if I need an alternative assessment brief?

The alternative assessment brief will be shown in the assessment description section in Moodle. If no alternative is showing, that means that there isn’t an alternative. If you have questions about this, you should contact your Module Tutor - but please be aware that whilst all staff will endeavour to get back to you as quickly as possible, this is an unprecedented and rapidly evolving situation globally and they are likely to be receiving a high number of queries so may take a little longer to respond to your question.


What if I don’t have access to a decent workstation, WiFi or laptop for online learning?

The university have a number of laptops that students can request to loan for as long as they need. Students should book these via the LTI Helpdesk on 01242 714044 or If you do not currently have access to WiFi you should contact the Student Helpzone (on 01252 714444) in the first instance.


What is happening about deadlines for level 6 or final year students?

The university is applying the same approach to deadline extensions to all students on taught programmes (including level 6 and final year students); some (not all) deadlines may be automaticically adjusted but if students are still unable to complete their assessment on time due to COVID-19, they should be eligible to apply for an EC2 extension via the Student Helpzone. The university is aware of level 6 students’ desire to graduate on time so hope this approach allows individual conversations to take place with regards to deadline extensions and ongoing implications.


Will those marking assessments be more understanding/considerate now?

Tutors are very aware of the circumstances for their students and are best placed to exercise judgement about alternative assessments and submission deadlines, taking full account of the circumstances. In addition to this, students can apply for EC2 extensions due to extenuating circumstances, but that is an individual student choice.



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