Phoebe Crook, 2018/19 Students' Union Community Officer

Asha Sutton

Welfare Officer

As Welfare Officer, Asha represents the Students' Union in all community engagement and welfare campaigns.

My plans for the year: 

I want students to feel they have support and help at the university. I want to have a positive presence online, on social media. Having the safe space to talk, rant or chat is very important in times like this, so that will be something I would like to do. I want to share inspiring quotes online so that it is uplifting. I think that in times like this, I want to be active and recognisable online, and I want to give the spaces for support and guidance.

I also want to look at the impacts of the pandemic on students, and give full support on this wherever they need it. 


Manifesto Points

My manifesto points are very important to me. These are the things I want to do:

Bringing societies together

I want communities to come together more. I want to give opportunities for more people to meet and socialise. Setting up social events and meetings will allow more connection between teams and socials. I think this is a great chance to build up more of a community at the university.


Implementing the buddy system

I think support in the academic environment is crucial.  I want there to be more mentoring and a chance for 'buddies' to exist in an academic school, where support can be easily accessible. 2nd and 3rd years can mentor 1st years who are finding their feet and adjusting to university life. They can therefore speak to someone who is relatable and on their wavelength a bit more.


Support sessions

I want those with a mental health issue, physical health issue and those with a disability to know they have somewhere to go for help, a 'safe space.' Setting up tea and cake sessions, or due to the current situation, a space that can be accessible on teams, will give individuals the chance to talk to others who can understand and be relatable. 

What Hope Is Working On

Monthly Updates


  • SU officers had a discussion on campaigns and our aims for the year
  • Learnt more about our feedback tool, SIMON and how to use it effectively to reflect on student comments
  • Had a meeting with the accommodation team about shared concerns for students and how we could best work together on this
  • Welcome 2020 planning meeting, to talk about welcome events for students
  • Had a discussion with the now Post Graduate Experience Officer, Daniel Clark about a potential buddy scheme for master’s students
  • Had my first Q&A on Facebook Live, where I introduced myself and my plans for the year, and also answered live questions from students
  • Had a chat with various lecturers from the Media school and students from the photography course about a buddy scheme
  • Discussed Humanities, and how we could best help/support with this subject matter, and voice concerns of students
  • Worked on updating the content in the ‘Advice’ section of the SU website, and also added a COVID section
  • Having a consistent social media presence for students, posting at least 3 times a week



  • Welcome Fayre planning/meetings
  • Meeting regularly with accommodation to raise student concerns 
  • Attended a Mature Student induction event, where I met lots of new students and was able to introduce myself and my role
  • Attended the LGBTQ+ network meeting
  • Welcome Week. Being involved in events including outdoor cinemas, songs and sunset, the Welcome fayre and virtual events
  • Hosted the online Bingo session and met some great students
  • Helped put together some world Mental Health day imagery for social media
  • Was a part of Luc’s ‘In conversations with’ video, as part of his ‘Get involved’ campaign 
  • Caught up with all societies, and shared some of their content on my social media, to help with promotion 
  • Officers began preparing and discussing content for Black History Month
  • Started planning for my November campaign, a checking in week for students



  • Attending a campaign committee with the university to see what each department is up to 
  • As an SU, we looked at our events calendar and what we could put on for the academic year
  • Spoke to external charities about suicide prevention, and training
  • Attended some inclusive behaviour training at Oxstalls, hosted by the Equality and Diversity manager
  • Throughout the month, doing further planning for my campaign week, ‘How you getting on @ UoG’ 
  • Had conversations with a mature student regarding a potential Nightline opportunity for students, this is still ongoing 
  • Met with Sussex and UEA about their Buddy Schemes, to help gain inspiration with piloting our own this year
  • Was part of the ‘Big 100’ events, led by Luc. We went to Over Farm and Gloucester Cathedral. This was to show students things they could do in Cheltenham and Gloucester
  • Attended an international student experience group to see how we can work to improve their student experience 
  • Looked at our Christmas events and what we could put on for students
  • Met with the dodgeball society at their session to introduce myself and talk about what I do and how I can support students, should they need/want it



  • Launch of my campaign, ‘How you getting on @ UoG’ which included drop in sessions by student services, goody bags, chaplaincy events and social media posts and top tips
  • Taking on board SIMON feedback, and passing these on to the relevant areas, such as the Welfare and accommodation team. We then had a discussion on how we can work and reflect on these comments
  • Regularly met with the university to review and enforce the rules of face coverings around campus
  • Met with the university to reiterate the concerns and issues surrounding student loneliness and isolation 
  • Met with Experience officers, Katy, Anna and Chloe, to go through their ideas, and help them with their projects that they want to achieve in their roles
  • Attending regular FCH community meetings to discuss issues and plans for the campus and wider neighbourhood 
  • Continuing to have a strong social media presence on my social media channels

What Hope Is Working On

Contact Us
  • 01242 714360
  • The Park, Cheltenham, GLOS, GL50 2RH
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